Terms of Service

RQ DENTAL 1 PA DBA SENSE DENTAL
Effective Date: [Insert Date]

These Terms of Service (“Terms”) govern your use of services provided by RQ DENTAL 1 PA, doing business as SENSE DENTAL (“SENSE DENTAL,” “we,” “our,” or “us”), including our website, communications, and SMS/text messaging services.

By using our website, submitting forms, scheduling appointments, or opting in to receive text messages, you agree to these Terms.

1. Services Provided

SENSE DENTAL provides dental care services, appointment scheduling, billing support, and patient communications. These services may include phone calls, emails, and SMS/text messages.

2. Eligibility and Age Restriction

You must be at least 18 years old to use our website and to opt in to receive SMS/text messages, unless you are using our services under the supervision of a parent or legal guardian.

If you are under 18, a parent or legal guardian must provide consent on your behalf and may be the primary recipient of appointment, billing, and related communications.

By using our services, you represent that you meet these eligibility requirements.

3. Appointment and Patient Communications

When you provide your contact information, you authorize SENSE DENTAL to contact you regarding:

Appointment confirmations and reminders

Treatment follow-ups

Billing notifications

Office updates (closures, changes, etc.)

Customer service and patient support

4. SMS/Text Messaging Terms (A2P 10DLC Compliance)

By providing your mobile number and opting in, you consent to receive SMS/text messages from SENSE DENTAL.

A. Message Types

Messages may include:

Appointment reminders and confirmations

Treatment follow-ups

Billing/payment reminders

Office updates

Customer service messages

Promotional or marketing messages (only if separately opted in)

B. Message Frequency

Message frequency varies depending on your appointments and communication needs.

C. Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan.

D. Supported Carriers / Delivery

Wireless carriers are not liable for delayed or undelivered messages.

E. Opt-Out / Cancellation

You may opt out at any time by replying STOP.
After replying STOP, you will receive one final confirmation message and will no longer receive texts unless you opt back in.

F. Help

Reply HELP for assistance, or contact us at (407) 277-6272.

G. Consent Not Required for Services

Consent to receive SMS messages is not a condition of receiving dental services.

5. User Responsibilities

You agree that:

You are the authorized user of the phone number you provide (or have authorization from the account holder)

Your contact information is accurate and current

You will notify us if your phone number changes

You will not use our services for unlawful purposes

6. Privacy Policy

Your use of our services is also governed by our Privacy Policy.

7. No Medical Advice Through Text Messaging

SMS/text messaging is not intended for medical emergencies or urgent dental issues. If you have an emergency, call 911 or go to the nearest emergency room. Text messages may not be monitored 24/7.

8. Payment and Insurance

Patients are responsible for payment of services not covered by insurance. Insurance coverage is subject to verification and carrier approval. Billing communications may be provided by phone, email, or text.

9. Intellectual Property

All website content (logos, text, images, and other materials) is the property of SENSE DENTAL unless otherwise stated. You may not copy, reproduce, or distribute content without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, SENSE DENTAL shall not be liable for damages arising from:

Your use of our website or communications

Delayed or undelivered SMS messages

Unauthorized access to your communications

Errors or interruptions in service

11. Modifications to Terms

We may update these Terms at any time by posting updated Terms with a revised effective date. Continued use after changes are posted constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

13. Contact Information

RQ DENTAL 1 PA DBA SENSE DENTAL
500 N Semoran Blvd Ste 102
Orlando, FL 32807
Phone: (407) 277-6272